Credit Representative

ABOUT US:

McDougall Energy is a Canadian, family-owned business that has been providing products and services to customers since 1949. We are thrilled to be recognized as a Platinum Club member of Canada's Best Managed Companies. We credit our success to our talented team and believe in providing them with opportunities to make a meaningful impact on our business and their careers. Join us and help us continue a tradition of meeting the needs of our customers and our communities and connecting them to the energy solutions of today and tomorrow.

ABOUT THE OPPORTUNITY:

We are looking for a detail-oriented Credit Representative to join our team on a contract ending August 30, 2024, with the possibility of an extension. The Credit Representative will be responsible for all new Home and Commercial customer account applications that are set up. This role will interface with internal and external customers and departments, including Sales, Operations, and Revenue.

• Establish customer accounts for our Home and Commercial customers within our ERP system.
• Triage account set up(s) based on urgency of customer needs.
• Communicate account details to our customers and all internal departments.
• Ensure proper correspondence is sent to new customers.
• Ensure all documentation is uploaded and properly stored.
• Process cancellation requests and coordinate with internal departments.
• Credit Administrative projects as assigned with accompanied due date diligence.
   

ABOUT YOU: 

The ideal candidate will have:

• Excellent time management and organizational skills, including the ability to effectively prioritize a significant workload
• Ability to handle large volumes of data with attention to detail and high level of accuracy
• Excellent communication, interpersonal and negotiation skills, including the ability to handle sensitive communications
• Excellent analytical and problem-solving skills
• Strong computer proficiency; intermediate knowledge of Microsoft Office Suite; Excel, Word
• Ability to work independently and in a team environment
• Experience working with an ERP system an asset
   

WHAT WE OFFER:

We provide career growth and development through on-the-job training, professional courses, and peer learning in a friendly and inclusive work environment that allows you to thrive both personally and professionally.

Are you ready to power your career and make a difference at McDougall Energy?

Get energized and apply online at www.mcdougallenergy.com/careers

McDougall Energy is committed to an inclusive, barrier-free recruitment and selection process and workplace. If you require any accommodation, please notify us and we will work with you to meet your needs. Confidentiality of all applicants assured. Only those selected for interviews will be contacted and we thank all other applicants for their interest.